Stuart

If your information was entered by someone using our apps

Last updated: 2026-06-22

Why you might be reading this

retru·vai runs two products. The prep tool helps people prepare for one-on-one meetings: they sign in, type or paste context about the person they are about to meet, and the tool produces a short prep card. Stuart is our event companion app: people at an event tell it a little about themselves and reflect on the meetings they had.

In both products, someone can enter information about a person who is not themselves a user. If that person is you, this notice is for you. The section "If you were named at a retru·vai event" covers Stuart specifically; the rest applies to the prep tool, and the same principles apply to both.

You might be reading this because:

This notice explains. We have tried to be straight about it.

What information we may hold about you

If someone has used the prep tool to prepare for a meeting with you, we may have processed:

Some things we do not collect or generate:

How we got it

We do not search for you, scrape any website, or fetch your profile on our own. The only way information about you reaches us is if a person who is signed in to the prep tool typed it or pasted it themselves.

What we do with it

The information is used to generate a prep card for the user who entered it. The card deletes automatically after 90 days unless the user pins it as part of their personal record. Pinned cards are kept as long as the user wants them; if a pinned card is left alone for 24 months, we auto-purge it.

We do not share information about you with other users of the tool. We do not use it to send you marketing. We do not fine-tune AI models on it. Our AI provider (Anthropic) holds prompt content briefly (currently up to 30 days) for abuse-monitoring under their commercial terms; they do not train their models on our inputs under those terms.

The legal basis we rely on

Under UK GDPR, we rely on:

We have documented this balancing test in writing and you can ask to see it.

Why we did not contact you directly

UK data protection law usually requires us to tell you when we process information about you. There is an exception when contacting you would involve disproportionate effort. In our case:

We have documented this assessment.

If you would rather we did contact you proactively when this happens in future, email hello@bemorestuart.com and we will set that up. If you write to us, we will reply within 72 hours.

How long we keep it

There is no shared database of people. Each user can only see their own cards. There is no cross-user index of you.

Your rights

You have the following rights:

How to ask us to delete information about you

Email hello@bemorestuart.com from any account, and tell us:

We will respond within one month, usually within 72 hours.

If you were named at a retru·vai event (the Stuart app)

Stuart is our event companion app. People at an event can write a short reflection on a meeting, answer optional questions, or paste a public bio to improve their matches. Someone may mention a person who was not at the event, for example a colleague, a plus-one, or someone whose name came up in conversation. If that person is you, the following applies.

What we may hold. Free text another attendee wrote that mentions you: a line in a reflection, an answer to a question, or a bio they pasted. We do not build a profile of you, we do not search for you, and no other user can browse our records for you.

How we got it. Only because an attendee typed or pasted it themselves. We do not scrape or fetch anything about you.

The legal basis. Article 6(1)(f), legitimate interests, the same balancing we apply for the prep tool. Where any information is something you yourself made public on a professional platform, and only then, we may also rely on Article 9(2)(e), manifestly made public. You can object at any time under Article 21 and we will stop.

How long we keep it. Free-text event content is deleted on the event's retention schedule, 30 days after the event by default (the organiser can set this within the range our systems enforce, 7 days to 12 months). Reflections an attendee pins and keeps using are kept while in use, and auto-purged after 24 months of inactivity. You do not have to wait for that: ask us and we will remove it sooner.

How to ask us to remove it. Email hello@bemorestuart.com with your name and anything that helps us find the record (the event, roughly when, who might have written it). Our default is to delete the content in full, under Article 17 and Recital 66. We acknowledge within 72 hours and complete within one month. We will run any access request before we delete, so nothing you are entitled to see is lost. We never tell the person who wrote it who asked us to remove it.

How to complain

If you are not happy with how we have handled this, you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113. You do not need to talk to us first.